FAQ

Frequently Asked Questions

Everything you need to know about working with Pinewood Electrical and Automation. Can't find your answer? Contact us directly.

General Questions

About Our Services

Yes. Pinewood Electrical and Automation Ltd. is a fully licensed electrical contractor operating under BC Safety Authority regulations. We are fully insured and comply with all BC Electrical Code requirements on every project.
We are based in Surrey and serve the broader Lower Mainland including Langley, Delta, Burnaby, Vancouver, White Rock, Coquitlam, New Westminster, Richmond, Abbotsford, and surrounding areas.
Call us at (778) 387-0031, email pinewoodelectric@hotmail.com, or fill out the contact form. We typically respond within 24–48 hours with next steps and a timeline for your assessment.
Yes. We work across industrial, commercial, and residential sectors. Whether you need a complex PLC automation system or a home panel upgrade and EV charger, we bring the same professional standards to every project.
Yes — we pull all required electrical permits before work begins and coordinate inspections on your behalf. All work is executed to BC Electrical Code, and you receive documentation confirming compliance at project handover.
We work with all major PLC platforms including Siemens (S7, TIA Portal), Allen-Bradley (Rockwell/Studio 5000), Mitsubishi, Omron, and others. We can also assess and upgrade legacy systems.
Most residential Level 2 EV charger installations are completed in a single day. We handle the permit, the dedicated circuit installation, charger mounting, and can assist with rebate documentation for BC Hydro and CleanBC programs.
Absolutely. We understand that downtime has a real cost. We coordinate all industrial work around your operational schedule — including evenings, weekends, and planned shutdowns — to minimize disruption.
Yes. We offer emergency response for critical electrical faults and system failures. Contact us at (778) 387-0031 to discuss your situation and arrange a rapid site visit.
All projects include a documentation package appropriate to the scope — this typically includes as-built drawings, permit inspection records, test results, and for automation projects, full PLC program documentation and operator guides.
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We're happy to answer any questions and discuss your specific requirements — no obligation, no pressure.